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	<title>Comments on: Customer Service in the Bank</title>
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	<link>http://bankinginkenya.com/325/customer-service-bank</link>
	<description>Managing Your Wallet</description>
	<lastBuildDate>Fri, 08 Jun 2012 20:46:04 +0000</lastBuildDate>
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		<title>By: Corporate Social Responsibility by banks</title>
		<link>http://bankinginkenya.com/325/customer-service-bank#comment-83</link>
		<dc:creator><![CDATA[Corporate Social Responsibility by banks]]></dc:creator>
		<pubDate>Mon, 05 Dec 2011 17:51:14 +0000</pubDate>
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		<description><![CDATA[[...] have discovered that it is equally important for business growth apart from providing excellent customer service and even coming up with very innovative products. It has therefore usual to see in the media banks [...]]]></description>
		<content:encoded><![CDATA[<p>[&#8230;] have discovered that it is equally important for business growth apart from providing excellent customer service and even coming up with very innovative products. It has therefore usual to see in the media banks [&#8230;]</p>
]]></content:encoded>
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		<title>By: Customer Experience is a sales word for Banks</title>
		<link>http://bankinginkenya.com/325/customer-service-bank#comment-81</link>
		<dc:creator><![CDATA[Customer Experience is a sales word for Banks]]></dc:creator>
		<pubDate>Thu, 01 Dec 2011 20:08:41 +0000</pubDate>
		<guid isPermaLink="false">http://bankinginkenya.com/?p=325#comment-81</guid>
		<description><![CDATA[[...] that is mentioned often in banks but which is not adhered to. this term is often interchanged with customer service. Customer service and customer experience do not mean the same [...]]]></description>
		<content:encoded><![CDATA[<p>[&#8230;] that is mentioned often in banks but which is not adhered to. this term is often interchanged with customer service. Customer service and customer experience do not mean the same [&#8230;]</p>
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		<title>By: Customer Relationship Management in Banks</title>
		<link>http://bankinginkenya.com/325/customer-service-bank#comment-66</link>
		<dc:creator><![CDATA[Customer Relationship Management in Banks]]></dc:creator>
		<pubDate>Sun, 30 Oct 2011 17:24:57 +0000</pubDate>
		<guid isPermaLink="false">http://bankinginkenya.com/?p=325#comment-66</guid>
		<description><![CDATA[[...] by Banker on Oct - 30 - 20110 Comment //          Customer relationship management in banks or customer service in banks leads to customer satisfaction which is fundamentally very important for banks in the world. [...]]]></description>
		<content:encoded><![CDATA[<p>[&#8230;] by Banker on Oct &#8211; 30 &#8211; 20110 Comment //          Customer relationship management in banks or customer service in banks leads to customer satisfaction which is fundamentally very important for banks in the world. [&#8230;]</p>
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	<item>
		<title>By: Anonymous</title>
		<link>http://bankinginkenya.com/325/customer-service-bank#comment-44</link>
		<dc:creator><![CDATA[Anonymous]]></dc:creator>
		<pubDate>Sat, 03 Sep 2011 14:16:00 +0000</pubDate>
		<guid isPermaLink="false">http://bankinginkenya.com/?p=325#comment-44</guid>
		<description><![CDATA[This is a very informative article to Kenyans .Keep it Up.]]></description>
		<content:encoded><![CDATA[<p>This is a very informative article to Kenyans .Keep it Up.</p>
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